After you do business with your customers why not follow up a week or so later with an email, “How are you?”, “We trust you are happy with us”, “Can we be of any more assistance” or ”Would you write a review for us please”.

This way customers feel like you’re invested in the relationship. Especially if you make the call or email more personal, for example you can add a sentence such as, “When we were there the dog Chaos was not well I do hope he is on the mend now”, or “You were about to head out to Bali, how was your trip?”

Below you will find a template email you can copy and send out.
Feel free to copy and use it or instead use it as a basis to enhance a more personal and exact one for you. Here is the template.


Hello …. PLACE THE NAME HERE and thank you for recently allowing us to be of service to you.

NAME YOUR BUSINESS HERE are committed to maintaining our high standards, whilst our goal is to keep our costs reasonable.

People look at reviews and will book a business based on that feedback, with 80% of residents in our region having an active Facebook account, we have now a strong focus on this marketing tool.

We have a favour,
If you’re happy with our service, we would appreciate it, if you would write a review for me, if so here is the link:-
You may prefer a Google review, if so type in then in the search bar type NAME YOUR BUSINESS HERE our Google Places add will appear on the right, then click the write a review button and write away.

If by some chance we have not given you what you feel is 100% or you have any concerns would you email me at PLACE YOUR EMAIL HERE or if you wish to have a chat phone or text me directly on PLACE YOUR PHONE NUMBER HERE.

Thank you for your time and support and again thank you for your business.

Any questions you may have in the future or now regarding your YOU FILL THIS IN WITH WHAT YOU CAN OFFER we’re only a phone call away.



Sharyn McCaskey from Mdvs Business Services is a well-respected Facebook Marketing Specialist, who has trained over 25,000 attendees in Facebook Marketing.
She manages the marketing of a select few clients and is considered one of Perth’s most respected Facebook specialist.
Sharyn is a South Coast Regional Chamber of Commerce Business Woman of the Year and is constantly a winner or finalist in many business awards, from Business Centres and Chambers of Commerce, including Micro Business Operator in 2015 and Winner again in 2017 and 2019.
Sharyn was nominated for a life time award in 2019.
Sharyn has flown/driven to 27 regional towns/districts nationally teaching Facebook marketing including the major tourist destination Jindabyne NSW and Ned Kelly Tourist region Jerrilderie NSW.
Most attendees of Sharyn’s seminars are referrals from past clients and her own organic reach is not unheard of to hit 28,000 with 700 likes and her clients get those results as well.
Sharyn is currently sharing with one other marketing specialist, the PR and Social Media Marketing Support for Rotary In Western Australia.

YouTube Search Mdvs Facebook Management and Training
Phone 0408 863331
Sharyn McCaskey your Facebook Marketing Specialist.

About Sharyn McCaskey

Sharyn McCaskey from Mdvs Business Services is a well respected Facebook Marketing Specialist, who has trained over 15000 attendees in Facebook Marketing.